Office of Procurement

Sun Workstations & Equipment, 08-2111

University of Wisconsin System - Office of Procurement
780 Regent Street, Rm. 145
Madison, Wisconsin 53715

 

SERVICE:

Sun Workstations & Equipment for the University of Wisconsin System

CONTRACT NO.: 08-2111

NIGP CODE: 204-53, 204-54, 204-55

CONTRACT TERM:

July 1, 2008 through June 30, 2009 with two (2) automatic one-year extension options

REFERENCE:

Request for Bid #LT-08-2111

VENDOR:

Sun Microsystems
Two Pierce Road, #1700
Itasca, IL   60143

Laurus Technologies, Inc.
Suite K-200
500W Silver Spring Drive
Glendale, WI   53217

CONTACTS:

Sun Computers:
Anna Faybysh, account manager
Telephone: 877-300-8986
Fax: 877-300-8986
E-Mail: Anna.Faybysh@Sun.com

Laurus Technologies, Inc.:
Kevin Erwin, Account manager
Telephone: 414-847-6200
E-Mail: kerwin@laurustech.com

PRICES:
See Price List for discounts. The Sun price list is available on web at http://store.sun.com although it is very large and changes dynamically. It may be best to contact the vendor directly.

DELIVERY:
21 days ARO

F.O.B.:
Destination, Prepay and Add

VISA CARD:
Sun Microsystems - Yes
Laurus Technologies - No

RETURNS:
Sun Microsystems - Sun’s policy is that all sales are final.  However, returns are approved on a case by case basis.  In the event that Sun has made an error, they will take the necessary measures to rectify the discrepancy.  All shipment discrepancies should be reported within 30 days of shipment.  Any shipment over 30 days, over $10K or the result of a customer error, require Area Finance approval.  If approved as an exception, a restocking fee of 10-25% may apply.

Laurus Technologies - Return of products in unopened, original packaging will be accepted within 30 calendar days.  After 30 days, above may apply.

INSTALLATIONS:
Installation will be provided when desired.  Please contact vendor for pricing.

WARRANTY:
Warranty information are all standard and are included with product documentation and specific warranty information is also available at http://www.sun.com/service/warrantiescontracts/

SUPPORT:
The customer has an option to submit a service request either via the phone (800/USA-4SUN) or via Sun On-Line Support Center .  In both cases, the customer will be provided a Case ID #.  Depending on the level of service contract or if it is a warranty request, the call will be returned within up to 8 hours (the same or next business day).

Different levels of support description (Silver, Gold, Platinum) is available at
http://www.sun.com/service/support/sunspectrum/

The SunSpectrum guide is located at: 
http://www.sun.com/service/support/sunspectrum/guide/review.html

Software Support options are available at:
http://www.sun.com/service/support/software

ELIGIBLE USERS:

UW Campuses, State Agencies and Municipalities

For further information contact:
Lori Taylor
UW System Office of Procurement
Telephone: 608/263-4380
E-mail: ltaylor@uwsa.edu