Council of University of Wisconsin Libraries

Minutes

 

Minutes

Council of University of Wisconsin Libraries

June 11, 2002

Special Collections, Memorial Library, UW Madison

 

 

Present:  Paul Moriarty (Chair), Michele McKnelly (for Christina Baum), Deb Nordgren (for Bob Carmack), Barb Fahey (for Pat Wilkinson), Peter Watson-Boone, Winston Van Horne, Ken Frazier, Tom Murray, Arne Arneson, Faye Flesia (for Jim Bredeson), Joe Jax, Anita Evans, Barb Baruth (for Tom Peischl), Kathy Schneider, Al Davis (for Huang), John Krogman, Lorie Docken, Chris Goss, Lori Voss, Rex Hieser, Ed Meachen.   Guests:  Tanner Wray, JoAnn Carr

 

Moriarty called the meeting to order at .  He thanked Docken for quickly calling the meeting.   Moriarty also acknowledged the contributions of Van Horne as a faculty representative for the past four years and CUWL’s appreciation for his participation.  Frazier requested an agenda item be added to discuss the coordination of journal cancellations.

 

Minutes from CUWL meetings of January 29, January 30, and May 2, and the CUWL Executive Committee meeting of April 10 were approved as distributed.

 

Enhanced Resource Sharing Task Force Report

 

Wray summarized the findings of the ERSTF since their appointment in November 2001.  The task force concentrated on three vendors:  Fretwell Downing, Endeavor, and ILLiad. ILLiad meets most of the objectives by having strong desktop delivery, empowering the patron, and having basic ILL.  Its weaknesses are that it does not integrate with Voyager so that total resource sharing cannot currently be accomplished in one product.  While the task force recommends ILLiad, they do have concerns about payment for ongoing costs and UW Madison has outstanding technical questions.

 

Docken discussed four hosting options and the accompanying cost scenarios that include the license fee, the host fee, and the SQL license.  Pricing for Colleges is higher because they are considered as individual institutions; some effort must be made to accommodate them.  Option I has Atlas hosting all UW libraries (one server for Madison; one server for all other campuses).  Option II has UW Madison with its own local server and Atlas hosting all other UW libraries.  Option III has UW Madison with its own local server and WiLS hosting all other libraries (withdrawn by Schneider during the meeting).  Option IV has each campus with its own server and a hosted site for Colleges. 

 

Both OCLC and Atlas ask for a two-year commitment for this project to allow them to recover costs associated with hosting.  Atlas introduced its hosting service option earlier this year and hosting the UW libraries would represent a major account for them.  Jax asked about UWS picking up costs now to which Docken replied that System will pick up costs for year one and then turn them over to campuses.  Atlas has said that after two years we could move databases into whatever configuration we wish (continued use of the hosting service or local loading of databases).  Murray noted that none of the costs include cost of OCLC transactions or other ILL fees.  Moriarty said that Platteville has been successful with outsourcing with the Voyager Hub, Blackboard for WebCT, and Docutek and that hosting costs are a bargain.  Watson-Boone asked about timing and how all libraries would be phased in.  Discussion ensued regarding a variety of phase-in possibilities.  There may be some delays as Madison determines how to handle procedures, but according to Docken Atlas thinks they can have all libraries up and running quickly.  Meachen would like to see an implementation plan before spending this much money so that we’ll know when each library can come up; otherwise delay implementation until everyone can come up, but overall he encouraged an aggressive implementation schedule.  Fahey asked what the implication would be if Oshkosh would use ILLiad, but not Madison.  Docken responded that Oshkosh would use OCLC to send requests then rather than ILLiad for Madison items; however, Oshkosh would manage those OCLC requests through ILLiad.  There was some discussion of the Voyager product; Docken and Wray explained that the module isn’t complete and will not function for libraries with multiple ILL shops (Madison and Colleges).  Frazier said that ILLiad makes sense if we’re committed to providing journal delivery to faculty in light of heavy print cancellations.  He continued to comment that we need to be on the same software if we’re going to truly have a system-wide document delivery system.  Evans reminded the group that one of our strategic directions was to use this tool as a backup for faculty when cutting journals.  Moriarty said that we’re looking for something that will supplement Voyager’s Universal Borrowing, not replace it.  Rose wondered why the task force did not recommend Ariel as part of this purchase for those libraries who currently do not have it since that would allow desktop delivery for all transactions rather than just ILLiad to ILLiad.  Wray said that Ariel may not be cost effective for those sites handling lower volumes.  Docken reiterated that with ILLiad a library could send to and receive electronic documents from another ILLiad library with the Odyssey software in ILLiad and a scanner.  Without a scanner that library can only receive electronic documents. 

 

Van Horne wondered what faculty on other campuses are saying about journal cuts.  Milwaukee has heard many angry responses to cuts.  Some mechanism needs to be found to placate faculty.  Platteville promised faculty ready access to journal article delivery when they did cuts.  Frazier said Madison’s new Provost asked how he was getting away with canceling journals.  Frazier explained that as faculty sign over their copyrights to publishers, it then forces libraries to buy back those same articles at a cost beyond their means.  He tells departments how much it will cost to maintain the titles they want.  Meachen suggested that we look at alternatives to paying for increasing journal subscriptions, such as pooling our resources and asking faculty to change the way they do research and publish their work.  Van Horne explained that faculty must publish in certain journal titles in order to meet tenure requirements and that needs to be changed.  Watson-Boone said that Milwaukee is not opposed to ILLiad even though what they have is working well, but he’d prefer having a lengthier implementation schedule.

 

Jax motioned and Evans seconded to accept the recommendation of the task force to purchase ILLiad and go with the Option I as the hosting model.  Motion passed.  Docken will work on an implementation schedule and UW System will fund all costs associated with year one implementation, and will fund hosting and SQL costs in year two.  Campuses will fund the ILLiad license fee in year two and absorb all costs in years 3 and beyond.

 

 

Resource Sharing Policies

 

Docken began the discussion of the economic implications of doing ILLiad transactions.  In traditional ILL, we’ve been paying WiLS or have used reciprocal agreements.  How will each library fund this activity?  Murray said that $5 seems to be an average transaction cost.  Schneider said that it comes down to more than Milwaukee and Madison (WiLS) have provided.  Will the loaner pay?  She said that the resource sharing group determined that the lender would bear the cost, but can major lenders still cover that cost?  Docken said that these costs are different than the resource borrowing policies determined a few years ago which established no fees for UB-type transactions – can a no-fee policy apply to requests for non-returnables?  Baruth asked if we do nothing will fees shift from borrower to lender?  Schneider said that this is a larger policy issue than just ILLiad.  She continued to say that the resource sharing group agreed that the lender would bear the cost for all types of resources, but wondered if major lenders can still cover that cost.  Frazier said that $5 per transaction is attractive economically and offers the best option for providing access for faculty; there’s no way to increase transactions without having a means to pay for them and each library may need to pay.  Meachen said the possible scenario may be a fear of what’s going to happen if requesting for non-returnables is more readily and conveniently available to library users.  Perhaps we need to develop a central transition point and rethink business processes for nonreturnables.  This may create savings at other libraries.  Meachen offered to assist in determining how UW System could cover these costs to help CUWL get over the fear factor during an experiment over the next two years.  Jax said that the central system seems good to him rather than shifting costs around.  He also predicted that libraries other than Madison and Milwaukee could become net lenders.  Frazier said that faculty welcomed the convenience of desktop delivery; it’s a great benefit to get articles in a timely fashion.  Watson-Boone said some faculty members prefer purchases of electronic format if there’s a choice.  He suggested that payments could be made to net lenders at the end of a year rather than for each transaction.  Docken reminded us that there is a precedent for this as UWS has been paying fees for returnables to WiLS and Milwaukee as part of our resource sharing experiment; these payments will stop at the end of June 2002.  Meachen suggested another working group explore how library patrons would use this service if there were no fees.  Docken would like a small working group to scope out the financial angles for nonreturnables and then report to CUWL.  The group will consist of Jax, Schneider, Wray or someone else from Madison, someone from Milwaukee, and Docken.  [On June 26 Moriarty sent an email stating that the original Resource Sharing Committee chaired by Schneider and now consisting of Jax, Rose, Ewa Barczyk (Milwaukee), Docken, and Murray will work on this.]

 

 

 

Universal Borrowing Resource Sharing  

 

Schneider distributed a handout of recommendations from a UB working group conference call:

  • Allow 1 renewal for UB items circulating 28 days; no renewal on 14-day loans

Frazier said that there are objections from individual libraries on the Madison campus, but Madison will support this.  CUWL agreed to support this recommendation.

 

  • Extend the hold shelf life from to 10 days.  Agreed.

 

  • The level of processing fees and the decision to waive processing fees if the item is returned should be left to the individual campuses.  Likewise, lost item replacement fees should be determined by the holding library.

It seems that libraries can’t be as consistent as we had hoped; it’s up to individual libraries to waive processing fees or not.  Fahey mentioned that level of staff represented on the conference call varied; consensus needs to be made at the CUWL level.  Arneson said we do our users a disservice if we aren’t consistent with UB policies.  Baruth said it’s unfair to our own students when we waive a processing fee for UB but won’t for a local processing fee.  Jax asked what the fee covers in addition to cataloging costs.  Rose suggested that CUWL approve the recommendation for now but continue to work on this issue.  Docken said that at some point libraries should be able to set separate policies for UB and local policies since the next Voyager release has some separation between the two.  Perhaps after that, this whole issue could be examined.  Agreed to processing fee recommendation for the short term and will review after everyone is up and running for a year.

 

  • User blocked from UB with 1 UB lost item.  Agreed.

 

  • Campuses should declare an item “lost” after no less than 28 days, but longer period is acceptable.  Agreed.

 

  • Item of concern:  Lack of ID cards for some distance education students.

Many distance education students do not have IDs and this presents a problem for some campuses.  Frazier wondered if it’s beyond CUWL to force IDs.  Moriarty said having CUWL’s support is useful to convince campus administrators that DE students need IDs.  Schneider asked whether UWS could push on this issue.  Meachen said he brought it up with Provosts and it didn’t go anywhere, but perhaps he could pursue the issue with administrators responsible for student services.  UW Online Initiative will need to offer all appropriate services to participants, so they’ll need IDs.  Frazier said that DE students get premier services and should have IDs.  Arneson mentioned there are IAA implications.  Meachen said we probably won’t be able to go beyond the registry.  Arneson suggested that Voyager and libraries would be a good model for IAA to look at.  Meachen said that in the short term we need to force the ID issues and he’ll bring it up again with the Provosts and also student services administrators this time.  Docken said that some campuses are adamant about IDs for UB transactions and others are more flexible.

 

Coordinated Journal Cancellations

 

Frazier said Madison made $500,000 worth of cuts for Elsevier and other high-price titles.  A flat budget needs collective action to cancel high-cost journals.  Last year Milwaukee cut 50% of their Elsevier journals when they committed to interdependence with Madison.  Now is the time for all of us to commit to that interdependence and cancel expensive journals.  This ties in with document delivery.  Frazier asked directors to lead their collection development librarians on this.  Docken said that the CDC is gathering title lists for cutting.  Meachen asked that creative and collaborative models for sharing money be explored, especially if we get cost to continue.  Watson-Boone suggested canceling more than necessary to get ahead and to build up a fund to use.  Murray said cost to continue shouldn’t be used as an excuse not to cancel.

 

Recessed for lunch at and reconvened at

 

Collection Development Committee Report

 

Carr, Chair of the CDC, reviewed recommendations of the Committee.  Jax moved and Evans seconded to approve $58,000 for the purchase of ebooks.   Murray asked the CDC to purchase more computer books since Safari is not a viable option for this consortium.  Motion passed.  Rose moved and Jax seconded to approve $21,750 for access to ACS Journal Archives for the period of July 1, 2002-December 31, 2003.  Motion passed.  The CDC is collecting information on titles to develop the journal collection as a system; they’re also looking at the selection process each library goes through to develop common criteria.  A discussion on deselection criteria is also forthcoming.  Frazier asked if the CDC is considering article-by-article access from Elsevier.  Docken responded that’s possible if an individual library has $10,000 worth of print subscriptions, but Elsevier won’t talk about consortial subscriptions.  New CDC officers for 2002-2003 are Jan Bogstad, Chair, and Brian Finnegan, Secretary/Chair-Elect.  Moriarty thanked Carr for the good work the CDC does.

 

QuestionPoint

 

Schneider discussed the pilot project for the virtual reference desk software.  WiLS had a goal of 10 participating libraries and 20 have responded.  The deadline for signup is June 15th for the special rate of $2,000 for 18 months beginning July 1st.  There is support for multi-type libraries working together for this project.  At WiLSWorld there will be a project meeting with the product manager from OCLC.  Schneider reported the participants as 10 UW campuses, 2 private colleges, 1consortium of privates, 1 reference and loan, 1 technical college, and 5 public library systems.  Participation is based on a profile that each participant sets up.

 

Meetings

 

A joint meeting between the outgoing and the incoming Executive Board members will be arranged for some time during the summer.  Members will be contacted for best times.

 

Does CUWL want to continue with the joint fall meeting?  Frazier suggested that the meeting agenda topics be addressed to overlap activities of other groups so that the “joint” part isn’t so weak.  Moriarty agreed that the joint meetings have been beneficial, but perhaps there’s been too much segregation between the groups and that CUWL could be a stronger partner in planning the overall meeting.  Jax agreed planning should be joint between ITMC and CUWL and we should convey that to them.  Docken will talk to Bob Jokisch about the fall meeting.  Jax felt CUWL should have a meeting regardless.  Rose wondered if the LAMS should meet at the same time.  Moriarty said that as systems were implemented it was beneficial to meet at the same time since so many decisions needed to be made, but maybe there’s less reason now.  Baruth said having the LAMS meet then might depend on what the joint sessions are about.  Arneson agreed that CUWL needs to be there.  It’s also important to have a voice at Hal Schleis’ conference concerning distance education and learning resources.  Rose said we should ask our librarians to get involved in that conference by submitting papers.

 

Next CUWL meeting:  Milwaukee’s invitation is still open and RiverFalls has also extended an invitation.  We should meet in Madison at the time of Legislative Day.

 

Budget Update

 

Goss reported there wasn’t much to update since the budget is still being debated.  Nothing more on cost to continue has been raised.  The following budget is expected to bring more cuts.  Frazier said that there’s already a category called cost to continue, but it’s very limited.  The legislature will notice that items are being added to this category since non-library items are also being added.  It’s not an automatic passage and he doesn’t have hope that this will result in new money for libraries.  However, it’s good that libraries should be thought of like this and it’s worth a multi-year strategy.  Rose suggested we think of other variations, such as the student tech fee.  Even though that may depend on tuition caps this year, it might be a good strategy for coming years.  Goss said that he’s gathering justification information on dins and will ask for feedback.  The Regents will need a general document in August, with a dollar amount but no detail.  Rose mentioned that Kathi Sell (UWS Associate VP, Budget & Planning) had visited the Eau Claire campus and she seems to be pushing for cost to continue.  He explained to her what the library had done with previous money and emphasized their collaborative activities.  Frazier said that CUWL needs to consider communicating to UW System Administration that the libraries are declining in our ability to support research and teaching in light of a four-year period of flat budgets.  This will disadvantage us with other university systems.  Nordgren asked if we could collaborate with faculty groups to help our cause.  Frazier responded that we could each talk to all type of governance groups on our campuses.  Watson-Boone said he’s hearing from faculty that they think Milwaukee is declining as a research institution.  Frazier said that we need to discuss long-term consequences, especially with potential budget cuts.  Evans suggested we distribute the information on serial cancellations Docken is compiling, perhaps in capsule form with graphs and stories that would capture people’s attention.  Van Horne agreed that we want to show tangible effects of cancellations.  Moriarty said proceeding with this idea could be an action item for the Executive Committee.  Watson-Boone added that our ability to support scientific research is declining.  Goss suggested CUWL members continue to contact United Council and the legislature.  Frazier proposed that the Executive Committee draft a letter to Cora Marrett stating the decline of UW collections, increasing concerns to faculty and students regarding research quality, and four years of flat funding with increased costs should warrant investigation of a tuition surcharge for library collections.  This should become a tuition issue.  Watson-Boone seconded the proposal.  Docken said we’ll need to use data from 2002 for reporting.  After some discussion, Watson-Boone made a friendly amendment that CUWL would not say how the increase is to be made.  Proposal passed.

 

Retirements

 

Rose presented a retirement card and gift, Insider’s Guide to Madison, and a framed map of Madison to Moriarty as a token of CUWL’s appreciation for his many years of devotion to the library profession as well as his year as Chair.  Moriarty replied that he enjoyed CUWL and feels that UW libraries are in good hands despite budget problems.  Rose also presented a card and gift for Bob Carmack, who is also retiring and was not attending.  Nordgren agreed to give them to him and was sure he’d appreciate the gesture.

 

The meeting was adjourned when all rose at .

 

 

Respectfully submitted,

Leanne Hansen, CUWL Secretary-Elect