Academic & Career Advising Task Force
Advisor Preparation, Training, and Development
Effective advisor training and development programs must include conceptual, relational and informational components:
- Conceptual (C)
The conceptual component includes the concepts and theories that make up the basis of academic advising. These include the definition and theories of advising; the role of advising in student development; the relationship of advising to student persistence and retention; and the roles, responsibilities and rights of advisors and advisees.
- Relational (R)
Relational elements involve the interpersonal and communication skills essential to effective advisors. These elements may include the use of role playing or scenarios to demonstrate effective questioning skills, rapport-building exercises and referral or decision-making skills.
- Informational (I)
The informational component consists of the facts or knowledge of the institution and programs that advisors must know to correctly guide advisees through the completion of their programs or majors. These also include institutional policies and procedures as well as information about various support services available to students.